Major Concern Raised By Client - Session History Should Clear
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Amber Bunnett
This is a VERY important client of us. They just picked up Ai Chat. Here is what the client said.
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Amber Bunnett
In a jewellery business, it’s super important that each customer’s conversation is private and doesn’t accidentally carry over to the next visitor. What you’ll want to tell the company is that you need them to implement a session management feature. Basically, each new visitor should get a fresh session, and once a session ends (like when someone closes the browser or after a period of inactivity), the next visitor starts with a clean slate.
So you can tell them something like, “We need the AI to start a new session for every new visitor and not carry over any previous conversation history. That way, each customer has a private and secure interaction.” That should help them understand exactly what you’re looking for!