Add "Stop Campaign" Option for Individual Company in Campaign Management
S
Scott Rutherford
Currently, campaigns can be paused at the company level, or you can only stop a campaign globally. You can "hunt" down the company in the campaign activity feed and stop it, but this isn't practical. We need a clear "Stop Campaign" action for a specific company (or account) within a campaign. This is especially important when:
- An email to a contact at a company bounces due to a typo or is found to be incorrect.
- After correcting the email, we need the ability to fully restart the campaign sequence for that company, as pausing/resuming does not reset the campaign logic.
Use Case:
If a message bounces because of a wrong address, we want to cleanly stop the campaign for the company, correct the email, and have the ability to restart (trigger from step 1) for that company only—without affecting other companies or losing data integrity.
Benefit:
- More granular campaign management
- Better handling of bounce/correction workflows
- Improves contact experience and campaign analytics
Thanks in advance.
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