Help SMBs provide a great customer experience and capture more leads Vendasta's AI Voice Receptionist. Thanks to recent updates, the AI Voice Receptionist is now more natural, and ready to impress with its ability to respond intelligently.

Recent updates to the AI Voice Receptionist focus on creating a seamless, human-like interaction for every caller.

First impressions matter, and a glitchy or robotic automated system can cause potential customers to hang up. These updates eliminate awkward interruptions and communication friction, ensuring the AI Voice Receptionist listens and speaks at the right moments, even in noisy environments.

By identifying known callers by name and following complex instructions more accurately, the receptionist builds immediate trust with the caller.

AI Voice Receptionist is available to all accounts with Conversations AI Premium. Manage settings for each AI Voice Receptionist in

Accelerate your time-to-value by securing a professional setup for AI Reputation Specialist at no cost. We are waiving the $129 setup fee through March 10, 2026.

This "done-for-you" service ensures that your AI employee is optimally fine-tuned to your business goals from day one. Software alone is only as effective as its implementation; this promotion removes the technical complexity, allowing you to scale reputation management for high-volume accounts immediately.

To qualify for the $0 setup, the client account must be on the Reputation AI Premium edition ($35/mo) and include ongoing Monthly Support at $39/mo with a 3-month commitment.

Premium includes autonomous review responses for Google and Facebook, NPS feedback collection to resolve issues privately, and actionable AI insights via a chat-based interface.

Once you book the service, our team typically completes the full "done-for-you" configuration and technical integration within a few business days.

Vendasta is retiring the legacy .

Please download any proposal PDFs you want to keep .

After this date, Proposal Builder will be removed from Partner Center and proposals will no longer be accessible.

Use Vendasta’s to quote, approve, and fulfill in one place. You can still attach your own branded proposal PDFs (made in Google Docs, PowerPoint, etc.) to orders.

Thanks for helping us keep Vendasta simpler and more consistent across quoting, orders, and invoicing.

Manage campaign budgets and performance reporting for all ad campaigns in one place with Vendasta MatchCraft, where TikTok joins Google, Bing, Meta, Linkedin, Programmatic, and Yelp.

If you run TikTok campaigns, this update is for you! You can now:

Running campaigns across multiple ad platforms creates unnecessary complexity. Switching between dashboards, consolidating data, and assembling proof-of-performance reports costs agencies and their clients valuable time. MatchCraft simplifies ad campaigns without sacrificing performance.

By bringing TikTok budgets and reporting into MatchCraft, you can:

All MatchCraft Connect users can now connect their TikTok accounts to the platform. Please contact your Account Manager to enable TikTok and learn more.

Once connected, all campaigns created in TikTok can be managed from MatchCraft.

Reporting is available in:

TikTok campaigns remain read-only in Connect, but deep links to the TikTok Ads Manager UI make it easy to switch between platforms for creation and edits.

MatchCraft makes it easy for you or your advertising teams to turn ad spend into valuable conversions. Leverage MatchCraft’s AI-powered advertising solutions to streamline ad creation and optimize campaign performance. From intelligent ad spend allocation to automated bidding and budget management, MatchCraft’s AI ensures your ads perform at their best.

With a single platform for search, social, and display, Vendasta MatchCraft delivers full visibility into how your campaigns perform. With transparent insights into spend, pacing, and results, you can optimize with confidence and give clients the clarity - and outcomes - they expect.

To protect consumers from spam, US telephone carriers now manually review business websites before approving SMS messaging. This step-by-step guide helps you ensure your clients’ website meets specific carrier requirements to avoid registration delays and rejections.

Incomplete website information is a leading cause of A2P 10DLC registration failure. By proactively updating privacy policies and opt-in forms, partners can reduce friction, avoid lengthy carrier re-submissions, and get messaging services live for their clients much faster.

Please download the step-by-step guide and share the update with your SMB clients. Once those updates are live on the client's website, please submit their through the platform. From there, it typically takes for carrier review and approval.

Deliver consistent local SEO value by accessing the newly distributed Citation Builder Monthly SKU, now available as the default option in the Vendasta Marketplace.

Providing a monthly billing option as the primary SKU simplifies the add-on experience for partners and their clients. This change ensures that local SEO services are more accessible and easier to manage, allowing for flexible fulfillment that scales with business needs without the commitment of a yearly cycle.

We’re excited to share an update to our , designed to help your clients stand out more, engage better, and get stronger long-term results from their social presence.

Based directly on partner feedback, we’ve invested in what matters most:. These updates elevate the quality of every post and ensure pricing better reflects the value delivered.

On , we’re upgrading our Social Media Management packages to deliver higher-quality creative and stronger long-term results for your clients.

These updates include:

These improvements ensure your clients receive more impactful, professionally branded social content every month.

Partners have consistently told us that deliver the most value for their clients.

With this update:

While the , this change directly reflects the added value of:

At the same time, lowering the reduces friction for partners looking to scale their clients’ social presence.

To explore the updated Social Media Management and Blog features or discuss which option is best for your clients, reach out to our team at .

We’re excited to bring you these improvements and continue investing in the quality of services you offer your clients.

Starting February 10, 2026, every new website build or import through Vendasta Services will now include a trial version of our powerful AI Chat Receptionist!

To provide more value to your local business clients, all new Vendasta Services website projects will now come equipped with a limited version of Vendasta’s AI Chat Receptionist. This allows businesses to capture leads 24/7 and experience the powerful benefits of an AI-driven lead capture included in your monthly website support cost.

Included with Website Support+, businesses will receive a limited version of the AI Chat Receptionist that includes:

We’ve seen that partners who add an AI Chat Receptionist to their clients’ websites experience higher retention rates and growing basket sizes. By including this out-of-the-box, we are making your clients' websites more valuable from day one, while helping them attract and grow their customer base more effectively.

This update applies to all Partners and SMBs purchasing the following services:

Website Support+

.

**NOTE: This limited version of Vendasta’s AI Chat Receptionist is separate from Conversations AI. If your clients love the features of AI Chat Receptionist included with Website Support+, we recommend upgrading them to a paid edition of Conversations AI to unlock more features such as more AI messages, SMS and voice capabilities, and more!**

If a business wants unlimited messaging and full functionality, they can easily upgrade to Conversations AI Standard, Pro, or Premium.

While our team handles the initial setup (colours, scraping, and embedding), further customization can be managed by the Partner or by purchasing the AI Receptionist Setup in the Marketplace.

Since the AI functionality is tied to the Website Support+ subscription, cancelling the support service will remove the AI Chat Receptionist from the website.

We’re currently seeing longer approval times for . These registrations are required to activate SMS messaging for Conversations AI and Broadly 1.0 in .

You can now connect YouTube to Social Marketing, making it easier to publish video content and track basic performance without leaving our platform.

Video plays a growing role in how businesses build awareness and connect with customers. This integration reduces friction by bringing YouTube publishing, scheduling and reporting into the same place you already manage other social channels, helping partners save time and keep content workflows centralized.

With the YouTube API integration in Social Marketing, you can now:

YouTube can now be connected from:

Once connected, YouTube will appear as a destination in: