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AI Voice Receptionist

Deliver natural and reliable 24/7 call handling with AI Voice Receptionist

Help SMBs provide a great customer experience and capture more leads Vendasta's AI Voice Receptionist. Thanks to recent updates, the AI Voice Receptionist is now more natural, and ready to impress with its ability to respond intelligently.
An AI Employee that Speaks like a Human
Recent updates to the AI Voice Receptionist focus on creating a seamless, human-like interaction for every caller.
Available now
  • More natural conversation: With semantic voice activity detection, the AI Voice Receptionist identifies natural pauses and speech patterns to know exactly when to listen and when to speak, reducing interruptions and delivering a positive customer experience.
  • Focused listening: With more advanced noise reduction, the receptionist filters out background noise to clearly hear and accurately respond to callers in busy environments.
  • Personal greeting: With CRM caller recognition, the receptionist automatically identifies and greets callers by name if they are already saved in your CRM.
  • Expanded language support: With more multilingual voices available, businesses can create an AI Voice Receptionist that fits their brand, and speaks the language(s) of their customers.
  • Enhanced stability & intelligence: Improved instruction following and stabilized performance ensure requests are handled more accurately.
Coming soon
  • Appointment booking: Currently, callers must supply their email address to book an appointment over the phone. The AI Voice Receptionist will soon be able to book appointments using only a caller's phone number.
  • Easier voice selection: A new interface featuring filters will make finding the perfect voice for any brand easier and faster.
Why it’s Important
First impressions matter, and a glitchy or robotic automated system can cause potential customers to hang up. These updates eliminate awkward interruptions and communication friction, ensuring the AI Voice Receptionist listens and speaks at the right moments, even in noisy environments.
By identifying known callers by name and following complex instructions more accurately, the receptionist builds immediate trust with the caller.
How to Access
AI Voice Receptionist is available to all accounts with Conversations AI Premium. Manage settings for each AI Voice Receptionist in
Business App > AI > AI Workforce > AI Voice Receptionist > Configure.