Please consider adding native camera, voice and video capture throughout the Business App CRM, particularly within Contacts, Companies, Opportunities and Notes/Activities.

A mobile user should be able to open a CRM record and immediately:

Take a photo — business card, signage, handwritten note, equipment, job-site condition, etc.

Record a voice note — with transcription into the CRM activity where possible.

Record a short video — attached directly to the appropriate customer/company/opportunity record.

The goal is to let a salesperson, tradesperson or other field user capture information at the moment it happens without leaving Business App.

Longer term, AI could interpret these inputs: extract contact information from business cards, summarize voice/video notes, identify action items, suggest CRM updates, and create follow-up tasks.

This would make Business App considerably more useful as a true mobile CRM for people working in the field rather than requiring users to capture information in separate phone apps and transfer it into the CRM later.

The smartphone is already the salesperson's camera, microphone and field computer. Business App should be able to use all three as native CRM inputs.