We are seeing clients who would like to have a way to turn off or on their Inbox Pro without approaching their webmaster, especially in the early months of service to ensure the responses are being monitored.

During the training of the chatbot, they find there are questions that they need to further respond to or address due to liability or pricing issues. This way they have complete confidence that the responses are not guiding a user to try a DIY task or repair. Primarily with IT claiming the Inbox Pro is a grey area for who is responsible in the event of an accident due to steps the bot provided a user with.