T
Thomas Mueller
User story
As a business using the review kiosk, I want to customise the flow and content, and ask for personal data only after the review is written, so that guests do not drop off at the first screen.
Problem / context
After scanning, the kiosk first asks for name and contact details. Almost everyone leaves at this point. Personal data must come last, after the rating and the review text.
Acceptance criteria
  • Order of steps configurable; default: rating, review text, then optional personal data.
  • All texts, buttons and images of the kiosk editable and translatable.
  • Personal data fields can be optional or skipped.