Guardrails per channel and for voice employees
T
Thomas Mueller
One guardrail set applies to all channels, and we cannot see guardrails for voice employees. Rules such as message length differ per channel, so today they live in the prompt and are not enforced the same way everywhere.
Request: guardrails for voice employees, and optional per-channel rules, for example a message length limit for SMS only.
Impact: rules move out of the prompts and are enforced the same way in every channel.
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