Book restaurant tables through AI Receptionists with OctoTable

Restaurants using OctoTable can now let their AI Receptionist look up availability and create reservations - over the phone or in chat - so bookings get completed even when no staff is free to pick up.

Increase restaurant reservations with 24/7 coverage

AI Voice Receptionist and AI Chat Receptionist now integrate with OctoTable, empowering them to check open tables and create new reservations for customers at any time, day or night. A restaurant can take a reservation however the customer reaches out. If they call in, the AI Voice Receptionist picks up. If they message the web chat, the AI Chat Receptionist is ready to take the booking.

Available now

Guests can book reservations through AI Voice and Chat Receptionists.

Coming soon

Guests can update or cancel reservations through AI Voice and Chat Receptionists.

## Why this matters

Restaurants lose reservations when no one's free to answer the phone or respond to a chat, and taking reservations pulls staff away from the guests already seated. For restaurants on OctoTable, the AI Receptionist could previously take a message but couldn't actually book the table—leaving the customer to wait for a callback or give up. Now, the AI Receptionist can complete the booking the moment the customer asks for it.

## How to access

Navigate to
Business App > AI > AI Workforce > Configure [AI Chat or Voice Receptionist]
Add capability "Manage reservations on OctoTable"
Connect OctoTable account