Coming Soon: Gain More Control, Greater Flexibility, and Better Visibility over Packages

We’re excited to announce significant enhancements coming soon to give you more control over your packages and greater visibility into your revenue. These changes will roll out in phases starting later this month.
What’s Changing
Currently, when you added a package to an order, it appeared as a single line item with a total price. This meant that the individual items within the package — and their unique pricing — were hidden once the sale was complete, making it challenging to reconcile wholesale and retail data or track package performance at a granular level.
With the upcoming changes, all package line items and their unique pricing will be retained and visible throughout the order, invoice, and subscription lifecycle.
Note: Existing packages on current subscriptions, orders, and invoices will remain unchanged. The new functionality will apply only to newly generated retail subscriptions and invoices moving forward.
Key Benefits for You
These updates are designed to empower your team to customize packages to meet each customer’s needs, and facilitate financial transparency to ensure accurate accounting.
More Control Over Packages
Manage pricing breakdowns at the product level.
Set or edit the package name directly from an order.
Remove individual items from a package as needed.
Change editions of products within a package.
Look forward to creating custom packages on the fly directly from an order in future phases.
Flexible Display Options
Choose how package details appear to your SMB customers:
Show contents with no individual prices
Show contents with individual prices
Hide contents entirely for a simplified experience (the default experience)
Improved Revenue Visibility
See each package’s line items and their pricing at the order, invoice, and subscription levels.
Reconcile wholesale and retail subscriptions easily.
Release Timeline
We’re rolling these features out in phases to ensure a smooth transition:
Phase 1: October 2025
View individual line items in packages across orders, invoices, and subscriptions.
Customize how packages display to SMB clients.
Edit package names in an order.
Retire the creation of SOL numbers from orders.
Add weighted pricing* per item based on package total.
*Weighted pricing: All items in a package will have their own pricing and it will automatically be assigned to the line item based on the  retail pricing and product frequency
Phase 2: Late 2025
Control default item pricing for each package.
Add or remove package contents directly in an order.
Create new single instances of packages on the fly in an order.
Why This Matters
These updates are designed to improve your day-to-day operations by making packaging your products and services more transparent, flexible, and adaptable to your business needs.
You’ll gain better insight into revenue by item, more control over how packages are displayed to customers, and the ability to quickly tailor packages to suit unique customer scenarios.
Next Steps
The first phase begins rolling out in October, and we’ll keep you informed as each phase goes live.