new

Campaigns

Now Available

AI Chat Receptionist

AI Voice Receptionist

Meetings & Appointments

Control how far ahead meetings and services can be booked

Cap how far into the future customers can book a meeting on your public scheduling links with My Meetings. Set a rolling window (e.g., "4 weeks out") or a fixed date range, and any date outside that window is automatically disabled on the public booking calendar.
image-20260506-130635
A booking window for every event type
Businesses can now control exactly how far ahead customers can book with the new "Limit future meetings" setting in My Meetings. No more far-future bookings cluttering your calendar, or customers scheduling outside the availability window of a particular offering.
  • Rolling window
    — enter a number and choose Days, Weeks, or Months into the future. The window advances each day, so the event type always stays a fixed distance ahead of today.
  • Fixed date range
    — pick a specific start and end date, ideal for promotions, seasonal services, or limited-availability events.
If no limit is set, the event type continues to allow bookings with no future date restriction, matching the previous default behavior.
Why this matters
Whether a business offers services specific to a season or year round, there are many reasons to prevent customers from booking many months or even years in advance.
Here are some reasons a business might limit how far into the future they'll accept bookings:
  • Seasonal services:
    Businesses with a genuine operating window (landscaping, snow removal, tax prep, holiday portrait sessions, ski/golf lessons) can't deliver outside their season. Without a cap, customers book appointments the business will have to cancel and reschedule, which costs trust.
  • Promotional offers:
    Time-boxed campaigns (a Mother's Day special, a grand-opening discount, a "book by Friday" lead magnet) only make sense within the campaign's start and end dates. A fixed date range keeps the booking page in sync with the offer instead of relying on someone remembering to take the link down.
  • Staff scheduling limitations:
    Most service businesses only finalize rosters and PTO a few weeks out. Bookings made beyond that horizon are essentially promises against a calendar that doesn't exist yet, leading to last-minute reschedules when the schedule firms up.
  • Customer commitment rates:
    The further out a booking, the higher the no-show and cancellation rate. Tightening the window improves show rates and reduces ghost slots that block real demand from closer-in customers who would actually show.
  • Pricing and service-menu changes:
    If a business is planning a rate change, a new service mix, or a contract renewal, accepting bookings far in advance locks in stale pricing or commits the business to services it may not offer the same way in six months.
  • Resource and inventory planning:
    Restaurants ordering food, salons stocking product, medical practices ordering supplies, equipment-rental businesses confirming specific gear — all need to plan within a forecast horizon. Far-future bookings introduce uncertainty about whether the resource will actually be there.
  • Lead-time-sensitive services
    Custom orders, event services (cakes, florists, photographers), and project work need a minimum lead time but also have a practical max.
  • Calendar realism for solo operators:
    Independent providers (consultants, trainers, therapists, contractors) can't accommodate family obligations or plan vacations with out capping their booking window. Setting a limit keeps the public calendar honest and prevents the awkward "I'll have to move this" conversation later.
  • Pilot programs or new-service ramp-up:
    When a business launches a new service or onboards new staff, limiting the booking window lets them control the ramp instead of getting committed to volume they can't yet deliver.
Full flexibility is available to accommodate event types where it's common to book a year in advance and appointments usually made just weeks or days before.
How to access
This feature works for both personal event types and team event types, in both Partner Center and Business App.
  1. Navigate to
    CRM > My Meetings
  2. Open "Settings" for any event type (or open settings while creating a new event)
  3. Scroll to "Limit future meetings"
  4. Choose one of two options: 1) Rolling window:
    Enter a number > select Days / Weeks / Months > into the future
    or 2) Fixed booking range: Select a "start date" and "end date
  5. Click "Update event type" to save
Tip: Use the rolling window for ongoing event types where you always want a fixed look-ahead. Use the fixed date range for one-time campaigns or events with a hard end date.