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Conversations AI
Now Available
AI Chat Receptionist
AI Voice Receptionist
SMS
New phone numbers pick up calls immediately
New phone numbers in Business App start answering calls the moment they're active so that nobody is left hanging.
Calls get through from day one
When a new phone number is activated, calls are now routed automatically:
- With Conversations AI Premium:calls go to the AI Voice Receptionist.
- Without Conversations AI Premium:calls forward to the business's phone number.
Why it matters
Before, a newly activated number did nothing until someone set up call handling. Customers who called it early simply didn't get through, and a missed call is a missed lead. Now every new number works from the moment it's turned on, so you can share it with confidence and your clients don't lose callers while setup catches up.
Who it's for
- Partners activating phone numbers for SMB clients
- SMBs using Conversations AI Premium and the AI Voice Receptionist
- Businesses moving to a new number
How to get started
There's nothing to configure for this to work.
- Activate a new phone number for the business as usual.
- Calls are routed automatically: to the business's phone number, or to the AI Voice Receptionist if Conversations AI Premium is active.
- Place a test call to confirm it reaches the right place.
FAQs
Q: Do I need to change any settings?
A: No. Forwarding is set up automatically when the number is activated.
Q: Which number do calls forward to?
A: The business's phone number on file. Make sure it's correct before activating a new number.
Q: Does this change numbers I already have?
A: No. This applies to newly activated numbers.