Product Updates: 2025-06-04

The latest updates at Vendasta include new integrations and automation triggers, improvements for multi-location businesses, and more.

Business App

[Business App: APIs & Integrations] Connect ShopMonkey, Shop-Ware, and MindBody accounts directly with Business App to sync customer data, request reviews automatically, and centralize communication. Business App integrates with a growing list of industry-leading apps. To connect accounts, go to
Business App > Administration > Connections > Browse
.
[Business App: APIs & Integrations] Integrate desktop-based software with Business App to access data in one place, streamline operations, and leverage automations. Examples include QuickBooks Desktop, Dentrix, and more. To connect accounts, go to
Business App > Administration > Connections > Browse
. Learn more
[Business App: Automations] Personalize marketing based on customer behavior by triggering automation steps when an email is opened, clicked, bounced, dropped or unsubscribed. Leverage these triggers to send leads, prospects, and customers just the right marketing campaign or sales touch at just the right time in each of their individual customer journeys.
Coming June 13th: Trigger automation steps when a Form is submitted.
[Business App: CRM] View all meetings and calls in the Activity Feed in
Business App > CRM > Activity feed
along with notes, emails, and more.

Partner Center

[Partner Center: Automations] Personalize marketing based on customer behavior by triggering automation steps when an email is opened, clicked, bounced, dropped or unsubscribed. Leverage these triggers to send leads, prospects, and customers just the right marketing campaign or sales touch at just the right time in each of their individual customer journeys.
Coming June 13th: Trigger automation steps when a Form is submitted.
[Partner Center: CRM] View all meetings and calls in the Activity Feed in
Partner Center > CRM > Activity feed
along with notes, emails, and more.

Products

[Products: Local SEO] Review listings performance across all branches of a multi-location business in one place. Monitor listings, keyword tracking, and analytics from
Multi-Location Business App > Listings > [select from dropdown].
[Products: Reputation Management] Review employee performance across all branches of a multi-location business in one place. The Team Scorecard includes detailed NPS metrics (avg. score, volume, promoter/detractor breakdown) and drill-down insights for each employee to quickly identify top performers, coaching opportunities, and trends impacting customer experience— all without manually compiling reports. View in
Multi-Location Business App > Reputation > Net Promoter Score > Team
. Learn more
[Products: Reputation Management] Filter NPS feedback by employee to quickly see individual performance trends, recognize top performers, and address specific service gaps. View in
Business App > Reputation Management > NPS > Filters > Team Member
. Learn more
[Products: Social Marketing] Maintain a multi-location brand's consistency on Linkedin by posting at scale from Multi-Location Business App. Go to
Multi-Location Business App > Social > Create > Post > [select Linkedin accounts] > [create and schedule desired content]
. The Linkedin accounts displayed for selection will be those connected in each individual location's Business App account.
[Products: Social Marketing] Manage a multi-location business' social media calendar efficiently by importing social content to Social Marketing in bulk via csv. To upload, go to
Multi-Location Business App > Social > Create > Import CSV > [follow the subsequent prompts to upload]
. Once the content has been imported, refine the locations and networks for each post as desired before scheduling. Learn more