Product Updates: 2025-10-22

Small but mighty updates across Vendasta are now available to help you and your SMB clients capture leads, automate common actions, track performance, and more.

AI Workforce

Customize an AI Chat Receptionist's lead capture flow by viewing and editing the default prompt in the "Capture Leads" capability.
Direct AI Chat Receptionists to monitor the conversation for additional fields to automatically log key lead data beyond name, number, and email to a Contact record. Set these fields - standard or custom in
AI workforce > AI Chat Receptionist > Configure > Capabilities > Capture Leads > Fields to capture from conversations > [add fields].

Note: Both of these updates are coming soon to AI Voice Receptionist too.

CRM

Trigger targeted, one-off automation actions across multiple records in seconds directly from the CRM with Bulk Actions. This allows you to quickly execute tasks like sending a follow-up campaign or assigning leads without building a full workflow in Automations. Learn more
Customize field names on forms without losing track of which fields they map to on CRM records with clear indicators of field origin.

Local SEO

Assign dedicated, unique URLs and phone numbers to Google and Facebook listings to tailor the customer experience improve campaign tracking. Learn more

Social Marketing

Add more posts on the fly when creating multi-post campaigns. Go beyond the preset options of 3, 6, 9, or 12 posts, up to a maximum of 20 posts per campaign, without having to start over. Learn more
View Instagram post engagement metrics via the new Instagram Engagement Graph.
Report post reach with new metrics available for LinkedIn and TikTok.