new

Digital Ads

Local SEO

Marketplace

Reputation Management

Social Marketing

Website Pro

Automations

Multi-location

Business App

Snapshot Report

Conversations

Executive Report

Campaigns

Yesware

Orders

Marketing Services

CRM

AI

APIs & Integrations

Quarterly Release Recap: Q2 2023

Join Jeff Leibel, Director of Sales, as he reviews Vendasta's top releases from the Spring of 2023! This quarter, we've focused on relentless innovation and brought top-tier software engineered to optimize your marketing, selling, billing, and product fulfillment. From an insightful snapshot report feature to a simplified invoicing process and AI-powered capabilities, our product updates aim to bring exceptional value to our users. Here are some of the highlights!
Billing
  • View and manage all recurring invoices from a dedicated tab.
  • Filter invoices by cadence, collection method, status, frequency, due date, and more.
  • Set desired payment terms on recurring invoices, with options available from payment due within 7 days all the way to net 90 terms.
  • Export product activation and deactivation records as CSV files, complete with respect for any filter criteria set.
  • Get notified of overdue invoices and clients' payment methods nearing expiration.
Business App
  • Set custom date ranges for Executive Reports.
  • See new Google Insights that reveal the search terms customers are using to find your clients' businesses and the subsequent actions they are taking, now in Executive Reports and multi-location Business App in addition to Listing Builder.
  • The new “Contacts” tab in Business App this quarter lets your clients manage their own customer records. They can now import and create contact records in bulk and without the risk of duplication, add new contacts with just a name, phone number, or email, and add filters and tags that make organizing contacts super simple.
Campaigns
  • Create email content quickly with pre-built email templates that you can add to any campaign or automation.
  • Add dynamic links to send all your clients the same email in bulk, with a CTA linking to their own Reputation Management and Social Marketing accounts in Business App.
  • Brand new: Set automation triggers based on email activity, such as clicking - or not clicking - on a particular link.
    Learn more about
    this in next week's What's New video and article here in the
    Changelog.
Inbox
  • Provide context and avoid the risk of miscommunication during project management with auto-population of project details when communicating with vendors via Inbox.
  • Filter your Inbox view to focus on only the customers and conversations relevant to you with the ★ Following view. Additionally, get notifications for any new messages in those conversations and tune out the noise of other communication by subscribing to "Only My Events" and disabling "All Events." Available in Partner Center, Sales & Success Center, Vendor Center, and Task Manager. Coming soon to Business App! Learn more
  • Know how many unread conversations are in your "following" view with a glance at the new unread counter added to the Inbox icon.
Listing Builder
  • Write great business profiles, fast with AI-generated content suggestions that take into account the business' name, location, category, and any services they offer. Additionally, use AI to fix grammar and spelling, or adjust the tone of a profile to match the brand's personality. Learn more
  • Set extended hours of operation by including late night hours in a day’s schedule.
  • Automate the distribution of Special Hours (diversions from a business' regular hours due to holidays and other special events) via the Special Hours API.
    Visit developers.vendasta.com to learn more about our APIs.
  • Check the details of any listing source and see details on why a listing isn't syncing properly in the Listing Sync side panel without navigating away from the main dashboard.
Marketplace
  • Get professional quality headshots fast with
    Capturely
    , and avoid the hassle of spending time and money on a photo shoot or the risks that come with making do with a selfie.
  • Level up your sales team with
    Cardone University
    , the #1 business training platform in the world.
  • Help your clients set up a loyalty program in minutes with
    Boomerangme
    , the rewards program designed specifically for local businesses.
  • Rave Retailer
    is a fully done-for-you e-commerce website platform with only one goal: sell more stuff.
  • Marketing Services
    has introduced new solutions specifically designed to ensure seamless transitions due to recent changes at Google.
    Local Listings Management
    provides a comprehensive service for listing claiming, setup, and ongoing management for platforms like Apple Business Connect, Bing Places, and Google Business Profile.
    Google Analytics 4: Migration
    and
    Google Analytics 4: Complete Build
    services are also available to help you transition clients to Google Analytics 4.
Orders
  • Purchase Marketing Services quickly and easily, and collect the finer details later with fulfillment forms. Features like form sharing with your clients, in-progress saving, and status notifications make collaboration a cinch. Learn more
Hot off the press! As of July 2023, you can set up fulfillment forms for your custom products too.
Reputation Management
  • Automate your review response process with the AI-powered Suggest Review Response API.
    Visit developers.vendasta.com to learn more about our APIs.
  • Always be sure you're connecting service area businesses with their correct Google Business Profile accounts by reviewing the urls linking to each account’s exact location on Google Maps.
  • View and respond to reviews from new review source "A Place for Mom," one of the top assisted living, memory care, and senior living directories in North America. Learn more
  • Manage reviews from top restaurant take-out and delivery app Grubhub. Learn more
  • Brand new! Access key review features in Reputation Management quickly from right within Business App. View and respond to recent reviews in the Reviews tab, check trending keywords in the Insights tab, and respond to questions in the Google Q&A tab. Learn more
Snapshot Report
  • Learn what's in a prospect or competitor's tech stack from the new Technology section.
  • Create a highly personalized, persuasive prospecting email to accompany each Snapshot Report by selecting specific report sections for Vendasta’s AI to consult when generating suggested email copy.
Social Marketing
  • Get AI generated text and imagery from a single prompt, then generate variations to get just the right image for each post.
  • Efficiently manage social posts for multi-location businesses in the new “Manage Posts” section of Social Marketing in multi-location Business App, where you can quickly see what’s been recently posted, see what’s scheduled, and confirm that all posts have uploaded successfully.
  • Post to Google Business Profile for multiple locations of a business at once.
Website Pro
  • Test PHP 8.1 in a staging environment before pushing to live websites.
  • Understand and fix PHP errors with AI-generated summaries and recommendations for resolution.
Yesware
  • Add or remove tags from contacts in bulk.
  • Share contacts across your Yesware account to ensure efficient lead generation and prevent duplicate contact purchases from Yesware Prospector. Reassign contacts to team members and track email activity to prevent overlapping efforts.
2023 has delivered some incredible improvements to how you can market, sell, bill, and fulfill your products and services. Our team is continuously exploring new ideas to bring even more AI-powered functionality to the tools you use everyday, making it easier than ever to grow your business. Stay tuned as we charge full steam ahead into the second half of the year with some big updates guaranteed to help you sell to, and serve, your clients at scale.
To stay up to date on each and every release as they happen, stay tuned here in our Changelog for weekly updates.