Share meeting recordings externally with CRM AI

Keep deals moving and align external stakeholders by sharing meeting recordings via unique public links, now available in Business App.
The best of both worlds: Professional transparency meets internal privacy
External link sharing allows you to generate a public URL for any meeting recording to share with people outside your organization without requiring them to log in. Recipients can watch the video directly in their browser, ensuring stakeholders see the most important "aha" moments of a call instantly. 
Why it’s Important
Sharing meeting insights with prospects or clients used to be a high-friction process that could stall momentum.
Eliminate Manual Work:
 Previously, users had to download recordings and upload them to third-party services to share them externally. Now, you can enable external sharing with one click directly from the platform.
Maintain Data Security:
 While the video is shared, your AI summaries, transcripts, and sales coaching remain private and internal. You get the value of transparency without compromising sensitive meeting intelligence.
Accelerate Decision-Making:
 Getting recordings in front of decision-makers faster keeps the deal moving and ensures everyone is on the same page.
What’s Included
No-Login Viewing:
 Recipients can watch recordings in their browser without needing a platform account.
Persistent Links:
 Generated links are stable; if you disable and later re-enable sharing, the same URL becomes active again, so there is no need to send a new link.
Granular Access Control:
 External sharing is independent of internal visibility settings, allowing you to manage who sees what inside and outside your organization separately.
Instant Revocation:
 Turn off public access at any time to make the link stop working immediately.
How to Access
Meeting recording is available to Business Accounts with CRM AI. 
 Navigate to Business App > CRM > My Meetings > Recordings.
 Click on a recorded meeting to open the Meeting Details
 page.
 Select Share > External share
 and toggle on "Create an external link."
 Copy the generated link and send it to your recipient.
(Optional) To disable sharing, return to the same option and turn off Public access. The link stops working immediately. If you re-enable sharing later, the same link becomes active again — no need to send a new URL.
Note: Only the meeting host, creator, or an authorized user with write access can enable external sharing.
FAQ
Does the external link expire?
No. The link remains active as long as public access is enabled. If you disable access, the link stops working, but re-enabling it restores the same URL.
Can external viewers see the transcript or AI summary?
No. The public link only provides access to the video recording. All other meeting data, such as transcripts and sales coaching, remains internal.
Can I password-protect the link?
Not currently. Anyone with the link can view the recording while public access is enabled. We recommend disabling sharing once external access is no longer needed.
Who can enable external sharing?
Only the meeting host, creator, or an authorized user with write access to the meeting can enable or disable external sharing.
Learn more 