What's New: 2023-12-07

This week, Kevin Hinahon shares more improvements to how you capture leads, manage customers, and collect reviews.

Vendasta Connect

Last week, we hosted Vendasta Connect. Attendees learned all about Business App Pro and the new CRM in Partner Center, and got insights from our product leaders on what’s coming in the new year. Check out the changelog articles linked below to watch the full demos of what’s newly available and what’s coming next.

Business App Pro
: Provide your local business clients with all they need to grow and thrive in today’s competitive market with this all-star, all-in-one package of AI-infused tools designed to help businesses attract leads and convert them into loyal customers.
New CRM in Partner Center
: Streamline your sales cycle, automate tedious tasks, and more, with the new CRM in Partner Center designed to transform your business operations.

APIs & Integrations

Update call tracking number, toll free number, and common business names fields on Accounts in Partner Center through the Business Locations and Sales Accounts APIs.

Business App

[Inbox Pro] Sync business profile details to AI-assisted web chat so it can answer questions around the business' hours, location, and offerings, providing a great first experience for new leads, and taking care of all the basic questions for your clients. Find the list of details that can be synced here.

Note: The business details sync is OFF by default, so be sure to enable it when installing the widget on your clients' accounts.

Local SEO

Access key Local SEO features - Keyword Tracking and Listing Sync - right in Business App, without opening the full app in a separate tab.

Platform

[Task Manager] View all comments from various tasks within a project on a dedicated comments tab.
[Task Manager] Add accounts manually when needed via the new "Add" button where you can easily search for and select accounts.

Reputation Management

Add Holidaycheck as a review source for businesses located in or seeking to attract visitors from Germany, Austria, and Switzerland.

Vendasta Academy

Connect with fellow learners, learn more about the Vendasta ecosystem through bite-sized content focused on specific objectives, and get certified in new areas of expertise in Vendasta Academy, our next gen learning portal that has replaced Conquer Local Academy.