What's New: 2024-05-09

This week, Mel Kozun shares new, no-cost ways to increase Business App engagement, and much more. 
NOW AVAILABLE: New Review Widget
One of the best and fastest ways to build trust with potential customers is by showcasing authentic reviews from satisfied customers. Help your clients your clients display and request high quality reviews from happy customers with Reputation Management's new review widget.
Select Sources & Customize
Compatible and included with all editions of Reputation Management, install the new review widget to display and request reviews from Google, Facebook, and My Listings. Set a minimum star rating as criteria for display, and choose an accent color to align the widget with each website's unique design.
Review Widget Pro
Get more customization options and more review sources with the Review Widget Pro add-on.
Install Today
Watch the video above for a full walkthrough of how to set up and install the new review widget on your clients' websites. Learn more
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NOW AVAILABLE: Inbox Messaging Integrations on Inbox Standard
Provide Vendasta’s multi-channel, shared team inbox to all of your local business clients so that they can connect and message with their customers on Google Business Messages, Facebook Messenger, and Email, with Instagram coming soon. Once they’ve experienced the power and convenience of centralized customer communication, you’ll be hard pressed to pry Business App - and your services - from their hands. Learn more
To learn more on why we've made this change, see last week's
changelog article
. 
Demo and Upsell to Inbox Pro
Once you clients have experienced the power and convenience of centralized customer communication, make the case for upgrading to Inbox Pro with Vendasta’s powerful AI-assisted web chat lead capture and SMS communication. Demo web chat from My Listing. Customize the widget’s coloring to each client’s branding and add custom knowledge, so that the demo widget looks and behaves exactly as it would for that particular business once they’ve activated Inbox Pro. 
Inbox vs. Inbox Pro
Activate Inbox Pro, Get Free Digital Ads
For each activation of Inbox Pro with AI-assisted lead capture, you’ll receive $500 in digital ad credits to drive leads to your client’s website. Learn more
Inbox in Multi-location Business App
All conversations across all locations are rolled up in a single Inbox, so a team can easily manage communication from Google Business Messages, Facebook Messenger, Forms, SMS, Web Chat, and soon Instagram. By bringing all conversations into a single view, teams can make sure each customer request is taken care of promptly, and none are missed, no matter which location the communication comes from. Learn more
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Business App
[Campaigns Pro] Top up monthly email balance of 10,000 emails with add-ons of 1,000 and 10,000, now available in the Marketplace.
[Campaigns Pro] Add dynamic email content from any Contact fields to personalize campaigns. Dynamic content from any Company fields will be available soon too.
[Inbox] Integrate Google Business Messages, Facebook Messenger, and Email with Inbox Standard. Instagram integration is coming soon. See full details above.
Learn more
[Inbox] Centralize communication for multi-location businesses with Inbox. See more details above.
Learn more
Platform
[Automations & Integrations] Integrate QuickBooks Online with Partner Center to sync CRM data and automate workflows.
[Billing & Payments] Get reminded of required details for Subscriptions to remove the risk of invoices going unsent as a result of missing details.
[Billing & Payments] Collect payments via ACH via Early Access. Get early access by reaching out to your Account Manager, or commenting on the
ACH Billing Options post
.
[Campaigns] Add dynamic email content from any Contact fields to personalize campaigns. Dynamic content from any Company fields will be available soon too.
[CRM] Filter Companies by Listings data from Snapshot Reports. leverage Listings data from Snapshot Reports. Filter Companies by percentage of accurate listings, last listings data updated date, and/or listings performance grade, and add them to a nurturing automation focused on the role listings accuracy and distribution play in getting found, and how your agency can help. Learn more
[CRM] See all opportunities from Company profile pages instead of only the top five.
[Task Manager] Filter Tasks, Projects, and Accounts with new, dedicated dropdowns. Filter by all, assigned to me, unassigned, active, and inactive. With these filters now in place, the My Work pages will soon be removed. Learn more
[Task Manager] Enjoy a consistent field order between Tasks and Projects.
[Task Manager] Enjoy font consistency across Task and Project tables.
Products
[Advertising Intelligence] Monitor ad metrics and report on campaign performance for Amazon Ads. Learn more
[Local SEO] Access the Admin dashboard directly from Local SEO. This button is only be visible to you as a Partner Center user; it will not be displayed to your clients. Learn more
[Local SEO] Sync to new listing sources with Listing Sync Pro. See full list new sources here. 
[Reputation Management] Customize how your clients display and request reviews on their website. See full details above.