The floating chat widget currently opens automatically when a page loads. There is no setting in the web chat configuration panel to suppress this behaviour.

For most use cases, auto-open is disruptive — it fires before the visitor has read any page content and creates a poor first impression. The widget bubble alone is sufficient as a passive entry point.

Requested: A toggle or configuration option to keep the widget in its collapsed/bubble state on page load, opening only when the visitor clicks it.

This is standard behaviour on most chat widget platforms and would make the Conversations AI widget more deployable across professional and enterprise websites.