Let Ai Voice answer calls with personalized greetings using CRM data
under review
C
Chris Geer
Personalizing greetings with a caller's first name from CRM records would be a valuable enhancement for the AI Voice Receptionist.
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S
Scott Rutherford
Great idea!!! And thanks for the VIP suggestion by creating capability.
Vendasta Team
under review
Great idea – I wanted to point out, its possible to instruct the AI to behave differently if a phone number or name is X, Y, Z. This won't scale to hundreds of contacts, but if you have a couple VIPs, this could be added to a Capability prompt and the AI would do it.