when looking at the multi location dashboard or the executive summary in business app, I can see the metrics for i.e. reputation in terms of number of reviews, rating, number of responses etc., in Listings I can see the number of accurate, inaccurate and missing listings. The same is for Social Marketing and Advertising etc.

I would like to create an automation sending an automated eMail in case a business has i.e. less than nn% response rate or a business has >nn number of inaccurate entries or such.

In each Module (Listing, Website, Reputation, Social, Advertizing) are metrics that can be used to make use of when the value is either below or above a defined threshold.

Based on this, an eMail campaign is being triggered and an account manager notification is sent.