Reputation AI

Auto-send a follow up reminder email to recipients who didn't open the review request email the first time. For example, send a reminder 3 days from now if they didn't open it the first time.

Hello, I would like to request the ability to connect Yelp with Reputation Management

We're concerned with our ratings on the App Store, Google Play, Clutch, UpCity, Good Firms, and other places where apps or software development companies are rated. I did not see any of those on the list of websites where reputations are monitored.

Sentiment analysis and citation tracking are available through Reputation Management This includes mentions from platforms like Facebook, Instagram, news, blogs, and the broader web, with automated tagging for positive, neutral, or negative sentiment. Currently, this data is available at the individual account level (within Business App and the Executive Summary report). It’s not yet surfaced in the Multi-Location Dashboard, but since citations are already part of the Executive Report feed, there may be potential to elevate this via customization or roadmap inclusion. We have submitted an RFP where this would be a requirement.

It would be vital for hotel/restaurant clients to be able to answer and manage reviews from Expedia, Booking.com and TripAdvisor directly in Vendasta Reputation Management and not via login into their respective accounts of Booking.com etc.

Right now, I find it tough to pay or even charge a client for the limited styling options available in this "Pro" widget. Here's are some suggestions. Adding the ability to change the following would make this widget worth selling: Fonts (Font family, Color, Size) Box (Background color, Padding, Border radius) Review Stars (Color, Size) Review Text (Font family, Color, Size) Layout (Grid with column options; eg. 1 column, 2, column, 3 column, etc.) Number of default reviews to show, with load more option. (Forcing the scroll in a small window is a bit frustrating from a UI/UX perspective) Badge display options (Static or Floating) Ability to add Custom CSS Currently, we utilize Elfsight (the above options are standard). I would love to replace Elfsight with Review Widget Pro but in it's current state it's just not possible.

If a verified business profile is verified & already on the list. All you need to do is add "/recommend" at the end of the url slug and Nextdoor Users will be able to leave them a review & recommend the business to their neighbors. They also host an Annual "Neighborhood Favorite" voting session that is based off of those recommendations.

The user is experiencing a limitation when attempting to select all contacts after applying filters. Currently, the platform only allows selection of up to 100 contacts per page, with no option to "Select All" across multiple pages. This requires the user to manually repeat the selection process page by page, which is inefficient and time-consuming — especially when managing large lists. The user has expressed that this workflow is impractical and not aligned with standard business needs. User are requesting an enhancement to enable selecting all filtered contacts across all pages in a single action.

We've had a number of requests for this information and currently there isn't any place in the system to get it from. It would be nice to have something either put into the "Premium Reports" section or added to Reputation Management where you could download the review details into a csv or something based on a chosen timeframe or all time.

Lots of businesses receive reviews that include images. Currently RM does not pull in images and it would be important for a business to see the associated image to a review before responding within the system.